Archive for the ‘Service enhancements’ Category

Major gift helps Library close the ‘digital divide’

October 2, 2009
From left to right: Mecklenburg County Commission Chair Jennifer Roberts, Library Director Charles Brown, Library Trustee Chair Darrel Williams, and Susan Patterson, Charlotte program director for Knight Foundation.

An announcement of a significant gift from the Knight Foundation to the Public Library. Pictured left to right: Mecklenburg County Commissioner Chair Jennifer Roberts, Library Director Charles Brown, Library Trustee Chair Darrel Williams, and Charlotte program director for Knight Foundation Susan Patterson.

Charlotte and Mecklenburg County residents will benefit from expanded Internet access and help searching for jobs, thanks to a $804,100 grant from the John S. and James L. Knight Foundation to the Public Library of Charlotte & Mecklenburg County. This gift was announced at 9 a.m. on Oct. 2, 2009, at a press conference at ImaginOn.

Read the full news release on the Library’s web site. Videos of the event, which included heartfelt testimonials from library users about the personal impact library technology has made in their lives, are available on YouTube. Click here for the grant announcement, and here for a library user speaking about what the library means to her.

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Rate items, write reviews and create lists in the new library catalog

August 11, 2009

One of the new personalized features of the enhanced library catalog is a tool called ‘My Discoveries,’ which lets users rate items, write reviews, create lists and apply subject tags to items. This content can be kept private or shown to other users. And the best part is, you can create your own user name and password for ‘My Discoveries’ that is easy to remember.

We caught up with Library Director Charles Brown to find out how he uses the new tool.

“Like most library customers, I enjoy keeping track of the items I’ve read and plan to read,” says Brown, “’My Discoveries’ is a great way to create and save a list of items one might want to check out later. Plus, being able to rate books and share reviews makes using the library’s catalog even more interactive and enjoyable for book lovers like me.”

Library Director Charles Brown enjoys finding good reads.

Library Director Charles Brown enjoys finding good reads.

So what’s on the Library Director’s list of books?

“I’m currently reading ‘Lady in Red: An Eighteenth-Century Tale of Sex, Scandal and Divorce’ by Hallie Rubenhold. I’m also looking forward to reading Pat Conroy’s highly-touted ‘South of Broad’ and completing ‘The Emperor of Ocean Park,’ Stephen L. Carter’s beautifully written but somewhat overlong first work of fiction.”

Visit the enhanced catalog and give ‘My Discoveries’ a try, then tell us what you think. You can even watch a short video that gives a guided tour of this cool new feature.

Enhanced catalog to debut Monday, August 10

August 4, 2009

Finding what you’re looking for at the library will soon get easier. No, the shelves aren’t changing. Instead, the Library will soon be offering customers a better way to search for items with a new and improved catalog interface. The new catalog, powered by Aquabrowser, debuts to the public on Monday, August 10, and aims to address customer requests for an easier-to-use catalog with more personalized features.

One of the new personalized features of the catalog will be a tool called “My Discoveries”, which lets users rate items, write reviews, create lists and apply subject tags to items. This content can be kept private or shown to other users.

The new catalog has many other benefits, including a large text version for customers with low vision, and a Spanish-language version. But the biggest enhancement is in how users can find things. The enhanced catalog lets you not only find results that match what you’ve typed in, but it will also present relevant alternatives, and help customers easily refine their search.

On August 10, the catalog will be accessible online at http://www.plcmc.org or from within libraries. To see some of the new features in action, a series of short, guided tour videos will be available on the enhanced catalog page, and library staff will also be available to help. Customers will still have the option to use the old catalog interface by clicking the “Classic Catalog” link at the top of the page.